Careers


Are you looking for a fun place to work with lots of opportunities and challenges? If your answer is yes keep reading.

At OMISTA, advancement and growth are words that are spoken almost every day. As we continue to grow, so do the opportunities.

Current Opportunities: 

Manager of Branch Operations Expand/Collapse

OMISTA is seeking a Manager of Branch Operations to join our team! 

As a Certified B Corp® OMISTA Credit Union exists to provide a better way to bank. OMISTA provides complete banking products and services delivered with honesty, fairness, and trust. We are committed to providing solutions to enhance the financial wellbeing of our personal banking and small-to-medium-size business banking customers. When you “Bank Local” with OMISTA, all money and profits stay in NB creating greater prosperity for our shared economy and communities.  

THE POSITION 

We are seeking a dynamic and experienced Manager of Branch Operations to lead and oversee the operations of our retail branches. The Manager of Branch Operations is to ensure OMISTA’s branch network maintains a high level of customer service, operational efficiencies, and compliance with regulatory requirements. This role is pivotal in driving the strategic growth and performance of our retail branches.

Responsibilities 

Leadership and Management: Provide strong leadership to branch managers, fostering a culture of performance, accountability, and member-centric service.

Member Experience: Champion a superior member experience across all branches, addressing member concerns promptly and ensuring service excellence.

Operational Oversight: Ensure all branches operate efficiently and effectively, meeting performance goals and adhering to operational standards.

Strategic Planning: Collaborate with senior management to develop and implement strategies for branch growth and improvement.

Compliance and Risk Management: Ensure all branches comply with regulatory requirements, policies and procedures, and manage operational risks effectively.

Performance Analysis: Monitor and analyze branch performance metrics, identifying opportunities for improvement and implementing necessary changes.

Budget Management: Collaborate with the CFO in creating annual branch operations budgets, ensuring cost-effective operations without compromising service quality.


THE CANDIDATE
Qualifications:

  • Minimum of seven (7) years of experience in a Credit Union or other financial institution with progressively more challenging management roles.
  • Demonstrated organization, interpersonal, communication and leadership skills.
  • Strong Member Service focus
  • Advanced knowledge in credit management and adjudication including underwriting, portfolio quality, and compliance with regulatory requirements.
  • Proven strong sales performance.
  • Experience driving, leading and managing organizational change.
  • Excellent critical thinking skills.
  • Demonstrated ability to work in a hands-on, collaborative team environment.
  • Demonstrated ability to take ownership of processes and improvement.

Education and Training

  • Bachelor’s Degree or Diploma in Business, Commerce, or related field.


JOB SUMMARY

Employment Type: Permanent Full Time
Required Travel: Yes
Location: Moncton or Fredericton
Work Environment: Hybrid / Flexible 
Pay Type: Salaried, Personal Bonus, Team Bonus
Please Note: The ability to be bonded is a condition of employment with OMISTA. The Bonding Process consists of the completion of a bonding application, criminal record check, and credit check.

Benefits:

  • Matched Pension
  • Health & Dental Cost Flex (75% ER /25% EE)
  • Professional Development Opportunities
  • Employee Pricing on Accounts
  • Min 3 weeks’ Vacation & Paid Sick Days
  • STD, LTD, Life Insurance, Critical Illness
  • Wellness Credit and so much more!


Application Deadline:  July 5th, 2024
Application ID: 2024-MBO 
Email resume and cover letter to: careers@omista.com  

Diversity and Inclusion: OMISTA Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds.

We appreciate your interest in OMISTA; however only those being short-listed for an interview will be contacted.





Why Would I Want to Work at OMISTA Credit Union?

Flexible Work Arrangements

Flexible Working Arrangements – Having a life-work balance is important! OMISTA is thrilled to provide a Flexible Work Arrangement (FWA) Program for a number of our positions. Hybrid arrangements are available after a successful probation period and where training has been successfully completed.  While FWA is not possible for all our positions, we are happy to accommodate as many opportunities that we can! Just another way we put People First.

Learning

We are committed to each employee's personal and professional development. We offer performance planning, tuition/course reimbursement, CU SOURCE on-line knowledge exchange, and in-house training.

Communication

All employees have access to their own company e-mail and an Intranet where we post up-to-date company news, information on products and services, trends in the market place and career development opportunities.

Wellness

We provide a healthy work environment by providing services, programs, tools and policies that contribute to an excellent quality of work life experience. This includes flu clinics, health and lifestyle information, and wellness dollars gym memberships, home exercise equipment or fitness classes. We have also partnered with Shepell-fgi to offer our employees free, confidential support - from counseling regarding personal or work-related problems to providing assistance in locating child or elder care services.

Benefits

All employees have access to a full range of health benefits including Drug, Dental, Vision, Short-term and Long-term Disability.

Community

We believe our relationship with our owners goes beyond our full range of financial services & expert advice. We aspire to improve the quality of life in the community that we operate and in which our customers live and work, specifically Metro Moncton, Fredericton and Oromocto. For more information please visit the In Our Community section of our website.

Comprehensive Communication Strategy

We have an inclusive communication strategy to ensure that all employees feel they are involved in decisions that affect their day-to-day work.  It is important that we involve employees in order to keep them informed and engaged. We strongly believe that transparent communication is a key factor that affects employee satisfaction and success.

      Our strategy consists of various communication methods including:

  • OMISTA SharePoint – a centralized information repository and internal bulletin board for employees of OMISTA
  • CU Zone – a centralized information repository and bulletin board for employees of the Atlantic Credit Union system
  • Coffee Pot meetings – regular team meetings for managers share information, provide training and garner employee input
  • All Employee Breakfast meets – bi-annual meetings for all employees to gather to hear about the important company news and updates from the CEO, CFO, HR, Marketing, IT and/or Business Development

 


Submit Your Resume

Send your resume to:
Human Resource Department
OMISTA Credit Union
1192 Mountain Road
Moncton, NB, E1C 2T6
careers@omista.com

We keep a record of your resume in our database for a period of 6 months.